Many businesses implement a knowledge base for their customers or clients. What a lot of companies don’t realize is that a knowledge base can come in just as handy for improving their internal operations. Main benefits of building and internal Knowledge Base for your business – Centralized information. Almost everything your team needs will be […]
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What is the difference between sales and revenue operations?
It’s more than a new name, or replacing the use of sales with revenue. it reflects a new buyer journey and the importance of their ongoing experience across the full customer lifecycle. The fundamental difference with rev ops is that it extends to include marketing, finance, and customer service operations under the same umbrella and […]
Reasons Why Knowledge Management is Necessary
Knowledge is power and being able to use that power for the good of an organization its a chance no company should lose. In this short article we try to explain why good knowledge management can be a game changer for any company, and why it is a must to have a knowledge management tool […]
