Flaps, a short name with huge features

Flaps, combines artificial intelligence technologies, natural language processing, natural language understanding and text analytics to provide richer indexes from multiple sources, understand more complex queries and deliver insights, interactively and immediately, identifying relevant and contextualized information.

Semantic out-of-the-box searching

Search by concept, not by keyword. This makes it easier to find exactly what users are looking for. It all saves time and helps uncover knowledge.

Automatic insight detection
(named entity recognition)

Flaps automatically detects and extracts named entities: locations, people, names of products, etc. Flaps can also be trained to detect your own specific named entities.

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More features

From email attachments to Flaps

Send an email to Flaps with attached documents to make sure they will always be available and indexed. Stop wasting time looking for email attachments.

Auto-classification

Flaps intelligently knows how your business categorizes knowledge and provides solutions. Just type in a topic and Flaps will automatically suggest how it should be classified.

No duplicate files

Flaps detects and removes duplicate files. Our advanced platform optimization techniques will help you stop all the duplicated efforts.

Integrate knowlege from URLs

Integrate knowledge from URLs Flaps can easily incorporate relevant information from external URLs (form technical reviews, product descriptions, etc.) to the common knowledge base.

Add content from external links

Add content to Flaps from articles, blogs or external portals and add all that external information to your internal knowledge.

Multilingual

Flaps is language agnostic. By using our state-of-the-art technology, you can also use Flaps in your own language and get exactly what you’re looking for even if it’s written in another language.

Integrate knowledge from videos and audios

Videos and audios can contain a lot of valuable knowledge for revenue operation teams. Flaps analyzes videos and audios and incorporates all that knowledge into the company’s shared truth.